Terms and Conditions

Introduction

These Terms and Conditions govern your use of services provided by Iniya, an aesthetics and wellness center (referred to as “Iniya,” “we,” “us,” or “our”).
By accessing or using Iniya’s services, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, you may not access or use our services.

Iniya is located at Maruti Building, 1st floor, 12 Dr U N Brahmachari Street, Kolkata 700017, opposite Bellevue Clinic.
Clients must visit the specified location for availing services unless otherwise agreed upon in advance with Iniya management.

Clients are required to schedule appointments in advance for all services.
Appointments can be made via phone, email, or through Iniya’s official website.
Walk-in appointments are subject to availability.
Clients must arrive on time for their scheduled appointments. Late arrivals may result in reduced service time or rescheduling at Iniya’s discretion.

Payment for services rendered by Iniya is due at the time of service.
Iniya does not currently offer online payment options on its website. Clients are required to settle payments in person at the time of their appointment.
Iniya accepts cash, credit/debit cards, and other approved forms of payment.
Prices for services are subject to change without prior notice. However, clients will be informed of any price changes before services are rendered.
Any additional charges incurred during the service will be communicated to the client and must be paid at the time-of-service completion.

Clients must provide a minimum of 24 hours’ notice for cancellations or rescheduling of appointments.
Failure to provide adequate notice may result in a cancellation fee or forfeiture of any prepaid services.
Iniya reserves the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, every effort will be made to accommodate the client’s schedule.

Clients are expected to behave in a respectful and appropriate manner towards Iniya’s staff and other clients.
Any form of harassment, verbal abuse, or disruptive behavior will not be tolerated and may result in the immediate termination of services.
Clients must disclose any relevant medical information or conditions that may affect their suitability for certain services or treatments.

Iniya shall not be liable for any damages, injuries, or losses incurred by clients during or as a result of services rendered, except in cases of gross negligence or willful misconduct.
Clients are responsible for providing accurate information regarding their medical history, allergies, and any other relevant details that may affect the provision of services.
Iniya shall not be liable for any loss or damage to personal belongings brought onto Iniya’s premises by clients.

All content, including but not limited to logos, trademarks, and service descriptions, displayed on Iniya’s website or promotional materials, is the intellectual property of Iniya.
Clients may not reproduce, distribute, or use any of Iniya’s intellectual property without prior written consent.

For inquiries, appointments, or any other communication, clients may contact Iniya via email at info@iniyaaesthetics.com.
Iniya aims to respond to all emails promptly during regular business hours.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Kolkata.

Iniya reserves the right to modify or update these Terms and Conditions at any time without prior notice.
Clients are encouraged to review these Terms and Conditions periodically for any changes. Continued use of Iniya’s services constitutes acceptance of any revised terms.